Mr. Sanjay Kumar is the Grievance Redressal Officer of RGSPL and has been associated with the Company for over 29 years. He holds a Bachelor of Commerce (B.Com.) degree and possesses extensive experience in customer service, grievance handling and operational processes, developed over a long institutional tenure with the Company.
In his role, he is responsible for addressing and resolving customer grievances in a fair, transparent and timely manner, supporting RGSPL's commitment to regulatory compliance and high standards of customer service.